Customer Service Representative Community, Social Services & Nonprofit - Woodstock, IL at Geebo

Customer Service Representative

2.
0 Woodstock, IL Woodstock, IL Full-time Full-time $18 an hour $18 an hour All Seasons Uniforms, Inc.
Small family business Persons of contact:
Nick, John Paul LOCATION:
WOODSTOCK, IL 60098 OUR COMPANY:
We are a small family run and operated business that was founded in 1991.
We are an online uniform and clothing distributor that represents multiple clothing brands--including but not limited to Dickies, Carhartt, Nike and Red Kap--along with 45
others.
We also offer clothing decoration using direct embroidery and screen printing.
POSITION
Summary:
We are looking to fill a position in our customer service department.
You will be dealing directly with our customers taking orders, checking on order status, and answering general product questions.
Daily tasks include:
General customer service Comfortable and confident with answering incoming phone calls Reply to emails from existing and/or future customers Utilizing manufacturer catalogs and databases to find products for customers Checking on order status Returns/Exchanges Enter orders from Phone/Email No cold calling No commission based pay Additional tasks not specific to customer service:
Writing up embroidery forms for decoration orders Shipping out-going orders Miscellaneous data entry REQUIREMENTS:
Communication skills to effectively relate information to coworkers Able to multitask with computer programs while on calls Self starter - ability to be self-sufficient and non-complacent Typing skills - at least 50 wpm Interpersonal skills Dedicated to customer service Proficient in using a Windows-based computer People-oriented Self-motivated Sunny, cheerful disposition WHAT WE CAN OFFER YOU! Competitive pay - $18/hour Steady, consistent work times (40 hour work week) Attractive health and dental insurance options Able to purchase any product we sell at cost Paid sick & vacation time off Fun, casual work environment No weekends! Job Type:
Full-time Pay:
$18.
00 per hour Job Type:
Full-time Pay:
$18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Education:
High school or equivalent (Preferred) Work Location:
In person General customer service Comfortable and confident with answering incoming phone calls Reply to emails from existing and/or future customers Utilizing manufacturer catalogs and databases to find products for customers Checking on order status Returns/Exchanges Enter orders from Phone/Email No cold calling No commission based pay Writing up embroidery forms for decoration orders Shipping out-going orders Miscellaneous data entry Communication skills to effectively relate information to coworkers Able to multitask with computer programs while on calls Self starter - ability to be self-sufficient and non-complacent Typing skills - at least 50 wpm Interpersonal skills Dedicated to customer service Proficient in using a Windows-based computer People-oriented Self-motivated Sunny, cheerful disposition Competitive pay - $18/hour Steady, consistent work times (40 hour work week) Attractive health and dental insurance options Able to purchase any product we sell at cost Paid sick & vacation time off Fun, casual work environment No weekends! 401(k) Dental insurance Health insurance On-the-job training Paid time off 1 year 8 hour shift Day shift Monday to Friday In-person Office High school or equivalent (Preferred).
Estimated Salary: $20 to $28 per hour based on qualifications.

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